A. Servi...

#Questão 814052 - Ciência da Computação, ITIL, FADESP, 2018, Banco do Estado do Pará - PA (BANPARA/PA), Técnico em Informática

São considerados volumes do ITIL:

A) Service Strategy, Service Portfolio, Service Transition, Service Operation e Continual Service Improvement.

B) Service Strategy, Service Design, Service Transition, Service Demand e Continual Service Improvement.

C) Service Supplier Management, Service Design, Service Transition, Service Operation e Continual Service Improvement.

D) Service Strategy, Service Design, Service Transition, Service Operation e Continual Service Improvement.

E) Service Supplier Management, Service Design, Service Financial Management, Service Operation e Continual Service Improvement.

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